Privacy Policy

This Privacy Policy explains how NES Gutter Services collects, uses, shares, and protects information when you visit our website, request an estimate, contact us, or use our services.

Information We Collect

Information You Provide

We may collect information that you choose to provide through contact forms, estimate requests, telephone calls, email, or other communications. This information may include your name, email address, telephone number, service address, property details, requested services, preferred appointment information, and the contents of your message.

Information Collected Automatically

When you use the website, our systems and service providers may automatically receive technical information such as your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location, and the date and time of your visit. Cookies and similar technologies may also collect information about website performance and preferences.

How We Use Information

We may use information to:

• Respond to questions and estimate requests
• Schedule, provide, and support requested services
• Communicate about appointments, service updates, and customer support
• Maintain, secure, troubleshoot, and improve the website
• Understand website use and measure performance
• Prevent fraud, abuse, spam, and security incidents
• Comply with legal obligations and protect our rights

How We Share Information

We may share information with service providers that help us operate the website and business, including providers of hosting, email delivery, form processing, security, spam prevention, analytics, and technical support. These providers may use information only as needed to perform services for us.

We may also disclose information when required by law, to protect people or property, to investigate misuse, or as part of a merger, sale, financing, or transfer of all or part of the business. We do not rent personal information to third parties.

Cookies and Similar Technologies

We use cookies and similar technologies for essential website functions, preferences, security, performance, and analytics where enabled. Some third-party features may also place or read cookies. You can learn more in our Cookie Policy.

Your Choices

You may choose not to provide certain information, but we may be unable to respond to a request or provide a service without it. You can control many cookies through your browser settings. Depending on applicable law, you may also request access to, correction of, or deletion of personal information that we maintain about you.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request, and some information may be retained when required by law or for legitimate business purposes.

Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary according to the type of information and the purpose for which it was collected.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, please contact us.

Third-Party Websites and Services

The website may link to or use services operated by third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to a third party.

Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The current version will be posted on this page.