Terms and Conditions

These Terms and Conditions govern your use of the NES Gutter Services website and the information, estimate requests, and communications available through it. A written estimate, work order, or service agreement may contain additional terms that control the services you purchase.

Acceptance of These Terms

By using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the website.

Website Information

Website content is provided for general information about our services. We work to keep information accurate, but service descriptions, availability, service areas, scheduling, and pricing may change. Website content is not a binding offer unless it is included in a written estimate or agreement provided by NES Gutter Services.

Estimates and Services

Requests submitted through the website do not guarantee an appointment, price, or service. Estimates may depend on property size, access, condition, location, materials, safety requirements, and the scope of work. A service is confirmed only after we accept the request and any required estimate or agreement.

If a written estimate, work order, or service agreement conflicts with these website terms, the written service document controls for that service.

Appointments and Property Access

You agree to provide accurate contact and property information and to provide safe, lawful access to the areas needed for an estimate or service. Weather, unsafe conditions, blocked access, equipment issues, or circumstances beyond reasonable control may require rescheduling.

Customer Responsibilities

Before service, you are responsible for identifying known hazards, fragile areas, hidden utilities, access restrictions, pets, tenants, alarms, and property conditions that may affect the work. You should secure valuables and move items when requested. You represent that you own the property or have authority to authorize the requested work.

Pricing and Payment

Prices shown on the website, if any, are general information and may not reflect the final price. Final pricing, payment timing, accepted payment methods, deposits, taxes, and any additional charges will be stated in the estimate, invoice, or service agreement.

Cancellations and Rescheduling

Please contact us promptly if you need to cancel or reschedule. Any cancellation fee, deposit treatment, or notice requirement will be stated in the applicable estimate or service agreement. We may cancel or reschedule work because of weather, safety concerns, access problems, staffing, equipment availability, or other reasonable operational needs.

Service Conditions and Limitations

Exterior maintenance and property services can reveal preexisting damage, deterioration, improper installation, hidden defects, pest activity, drainage problems, or unsafe conditions. We are not responsible for preexisting conditions or conditions outside the agreed scope of work. Specific warranties, guarantees, exclusions, and remedies will be stated in the applicable service agreement.

Acceptable Website Use

You may not use the website to violate law, interfere with website operation, attempt unauthorized access, transmit malicious code, collect information about others without permission, impersonate another person, or submit false or abusive requests.

Intellectual Property

The website design, text, graphics, logos, photographs, and other content are owned by NES Gutter Services or used with permission and are protected by applicable intellectual property laws. You may view and print website content for personal, noncommercial use. No other use is permitted without prior written consent.

Third-Party Links and Services

The website may contain links to third-party websites or use third-party tools. We do not control those services and are not responsible for their content, availability, security, or privacy practices.

Disclaimer

The website is provided on an as available basis for general informational purposes. To the extent permitted by law, we disclaim warranties relating to the website, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement. Nothing in these terms limits rights that cannot lawfully be limited.

Limitation of Liability

To the extent permitted by law, NES Gutter Services will not be liable for indirect, incidental, special, consequential, or punitive damages arising from website use. Liability for purchased services is governed by the applicable estimate, work order, service agreement, and law.

Governing Law

These website terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute relating solely to website use will be handled in a court with proper jurisdiction in New York, unless applicable law requires otherwise.

Changes to These Terms

We may update these Terms and Conditions when our website, services, or legal obligations change. The current version will be posted on this page. Continued website use after changes means you accept the revised terms.